Thank you for reaching out for feedback on our recent stay at Kogan Hotel Taizan.
Firstly let me say that the interaction with yourself has been excellent. Your responses have always been timely, courteous and responsive to our needs.
Regarding the Hotel Taizan,
We found the property very well located in the centre of the village, access is very easy. The staff are very welcoming, polite, responsive and nothing is too much trouble. They did have an English speaking staff member who removed that sometimes difficult language barrier. The pick up and drop off service makes the access from the local train very easy. The staff were excellent!
The breakfasts were very good with plenty on offer for the westerners and the Japanese.
The hotel and rooms themselves are getting a bit tired and old. While things are comfortable, the beds are very old and lumpy. The rooms could do with some hooks so coats and things could be hung up when not in use. The bathroom facilities are adequate however the hot water takes far too long to get anywhere near hot! The onsen was well presented but again getting tied and in need of some renovation.
Overall our stay was great and the people we interacted with were exemplary. The owners are very hands on and work long hours to ensure their guest’s needs are met, we found them very friendly and they made up for the shortcomings in the facilities. The hotel could do with a spruce up.
Would we go to Myoko Kogan again? the answer is yes, would we stay at Hotel Taizan again? would depend on what else is available at the time.
Regards and Keep Safe
Mid January 2016
We had an amazing holiday in Japan, we are a family of 4 with 2 boys and it was such a great experience for us all.
Hisae's suggestions and recommendations with regards to accommodation and which mountains to visit were exactly what we were after, Japanese village culture and awesome snow !
We stayed at the Kogen Hotel Taizan in Myoko Kogen, a great location in the centre of the small village of Akakura Onsen, only a few minutes walk to either of the ski areas. The hotel staff were very friendly and the interconnecting room we had was very large for Japanese standards.
Thanks Hisae :)Jodie