Early March 2019
 
We did indeed have a great time. Happy to give feedback on Hotel Lucent.
 
We were very impressed with the degree of service given by all staff from the point of pickup at the bus terminus to their assistance with Takubin on departure.
 
We found the room to be spacious and comfortable and the onsen was great with the indoor and outdoor options. Breakfast was generous and catered to all tastes.
 
A small aside too, on our first morning my wife asked for hot milk to have in her coffee, thereafter it was brought without asking. That’s great service.
 
Oh and the location is great being across the road from the gondola.
 
Thanks for your help,
 
Paul