Mid Feb 2016My partner and I are both extremely satisfied with your services and appreciate all of your help regarding our holiday to Hotel Green Plaza Hakuba. It was definitely a highlight of our stay in Japan. We are grateful that you arranged the upgrade to the kaiseki for no additional cost and sent plenty of information regarding access to the hotel. It was really easy coming from Tokyo and then departing to Shibu Onsen. (However, one of the bus timetables has changed and now has additional services - I'll send you the timetable when I find the brochure again!) We are really impressed with your service and the inclusions of your offer!The moment when you come up over the hill and see the hotel for the first time is very striking. It is huge! My partner and I stayed in the roomy standard room of Hotel Green Plaza Hakuba. It was great having a spacious room after our stay in a small city room. Some of the decor and the bathroom were a little dated but the wonderful view facing the mountains made up for it. I would recommend other visitors to bring food for lunch and snacks during their stay but if not there is some restaurants open for lunch, which can be a little pricey, and snack food downstairs. The Wifi can be a little spotty but did the job. The best part of the hotel was the food, a two-day-rotational buffet with something for everyone and, of course, the skiing. The kaiseki was brilliant and I would recommend it to other travelers also. We would describe our skiing and snowboarding as intermediate and there was plenty of runs to choose from. The best part is there is little-to-no wait for a lift. Pretty much just hop on! Unfortunately for the first half of the trip there was little snow fall which led to some runs having holes or exposed plants but during the last half of our trip, there was so much powder and snow fall. The employees are very helpful and polite and many know English.
Thank you for a great trip and for all of your help along the way. I don't mind if you use this response or photos.
Mid February 2015
My group of 5 have been to many resorts in USA, Japan, and Europe before and all have varying ability levels of skiing/riding. We were pleased to find that Cortina caters for all levels with short steep tree runs for the advances and wide open groomers for intermediate. Our week was blessed with 2 feet of snow over the first 2 days and followed up by some blue bird days which made for some great conditions all literally from our front door.
The Green plaza Hotel is truly gorgeous, it looks like it belongs in the Swiss Alps rather than a small resort in Japan. We found the rooms quite large and spacious which is a rarity in Japan as well, more than enough rooms for our group après after a day on the slopes. Buffet style Bfast an dinner was included in our package and was a treat as well with plenty of western and Japanese dishes to choose from, the all you can drink card was quite fun too.
The hotel also has a large onsen with many pools of varying depths and temperatures, one which even overlooks the slopes. A great way to sooth the sore legs that's for sure.
All in all it was a great trip and we will be going back for sure, I cant thank Hisae enough for all her work to make it such and enjoyable trip and attending to our requests.
Dain, Kim, Joel, Johnno, and Big G
Mid January 2015We had a great stay again this year at Hotel Green PlazaEverything was well organised ,clean and friendly as is previous yearsWe will be back next year hopefully!!!!Thanks againSiobhan
Early January 2015Just a quick line to thank you for all your help, the accommodation was great, snow fantastic. We had a awesome trip,
Late February 2014
We had a great long weekend at Cortina and the hotel was great. Room suited us perfectly with 3 young kids (3 under 3.5), Buffett restaurant was great and ski runs and kids play park all fantastic. In the end 2 other families joined us and we were all able to ski and play together. My 3 yr old tried skis for the first time which was very exciting to see.
Thumbs up from my son (pictured below)
It snowed the day we left but was blue skies all weekend."
Cortina was superb and we were absolutely overwhelmed by the sheer size of the hotel and once again the staff were fantastic.
Thank you for everything you did for us. We had the most amazing time and everything went like clockwork. Your communication with us was prompt, the booking and organisation was efficient and extremely easy.They even organised transport for us back to Hakuba (Wadano) at the end of our stay.
We were once again extremely lucky with the snow and had great powder skiing.
The food was also amazing with a huge , delicious variety of food.
The mountain, although not huge, had fantastic tree runs and although we didn't go back country there was plenty of opportunity for those with the right equipment.
A free shuttle bus allowed us to go to other resorts in the Hakuba Valley, especially to visit the little villages after skiing.
The rooms were a combination of Western and Japanese and once again we were surprised by the size of the rooms. You could easily accommodate children in your room if they slept on futons
We are very interested in returning to Cortin and would appreciate any packages you have for the 2014/2015 season.
Once again thank you for all your help.
I have attached some pics from our trio below.....
Sharon and Trevor Monk