Terms and Conditions

Site function
Japan Snow Accommodation is a niche travel agency that provides a Japan snow accommodation booking service acting as an intermediary between properties and guests. We receive payments from suppliers for the provision of our booking service. All advertising banners including travel insurance widgets are completely independent from Japan Snow Accommodation. 

 

Age
You must be 18 years of age to make a booking of any accommodation displayed on our site.

 

The booking process 

Enquiry: No payment is required & no contract is entered into when you make a booking enquiry.

 

Availability & pricing: We will confirm availability and quote pricing as soon as possible

 

Booking: To confirm the booking after receiving a quote and confirmation of availability guests will need to agree to these terms & conditions and make a deposit.

Cancellations: In the event of a cancellation any refund due will be in accordance with the properties cancellation and refund policy, which are listed on your first invoice and on a cancellation terms button located on the final payment page. By finalising your booking by making payment you are agreeing that you have read & agree to the cancellation terms.

 

Transfer fees

We reserve the right to pass on any extra payment transfer costs such as credit card fees to the guest. The total amount due including transfer fees will be clearly visible before you make any payments.

 

Japan Snow Accommodation offers four methods of transferring funds which are aimed at giving the customers the most choice & balances transfer fees with convenience & security.

 

Guests are advised to compare each method to determine the best method for their individual situation.

 

Transfer methods & fees

Option 1: Bank transfer to AUD bank account in AUD
No transfer fees. Retail bank exchange rates are used to calculate the AUD amount payable.

 

Option 2 : Bank transfer to Japanese Yen account in yen
4,000 yen bank deposit fee. 

Option 3 : Mastercard or visa via Pay Pal gateway
3.5% fee applies. Pay Pal retail exchange rate used to calculate amount payble in your currency

 

Transfer fees imposed by your bank

Your financial institution may also impose foreign exchange fees and other fees, which are payable by the guest.

 

Refund transfer fees
In the event of a refund due transfer fees associated with transferring your refund will also be payable by the guest.

 

Travel insurance, visa requirements & travel warning

We highly recommend that customers purchase travel insurance before paying for accommodation, are aware of all visa requirements & review travel warnings.

 

Guest identity
The person registering at check-in must be at least 18 years of age. In addition, to eliminate identity fraud, the accommodation provider will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity. A record and/or copy of this photo ID will be retained by the accommodation. The accommodation provider may supply this identification information to us.

 

Accuracy of information, 
We make every effort to ensure all information displayed on our site is accurate; however we are unable to guarantee the accuracy of all information. We are also not able to guarantee that the site is free of errors or faults. 

 

We reserve the right to change information displayed on our site (including these terms and conditions) at any time without notice to you. We highly recommend that you contact us directly to confirm any information that is critical to the outcome of your trip.

 

Without affecting any of your statutory rights that cannot be lawfully excluded, we will not be liable for any losses, damages, liability, claims or expenses (whatsoever and irrespective of whether direct, indirect, consequential) arising from the use of or connected with our site or any products or services purchased on our site. 

 

We make no warranty or representation as to the fitness or suitability of any product or service displayed on our site for all guests. We highly advise that you contact us directly to seek advise on the suitability of any product or service to your individual needs.

 

Complaints
All complaints will be responded to within 7 days & should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. with "customer complaint" in the email subject.

 

Copyright 
Images and content on japansnowaccommodation.com site may not be copied, saved or used in any format other than as incidental to your permitted use of the site.

 

Applicable laws
The laws of NSW, Australia govern these terms and conditions.